Thank you for choosing us. We want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.
You have [Insert Number] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please ensure you include your receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned product. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you need to exchange an item for the same product, please contact us at [Insert Email Address] to initiate the process.
Certain items are exempt from being returned, such as:
Gift cards
Perishable goods
Personal care items
Personalized or custom-made products
If you have any questions on how to return your item to us, please contact us at [mwfcollections@gmail.com].